Quality is obtained by providing a flexible service, according to the needs of our customers, in the most efficient way possible. The opinion of our customers and other stakeholders is of the utmost importance,and is taken into consideration when we adapt our procedures. We are committed to providing adapted, reliable and responsible solutions for every customer, while taking care of their needs.
In additional to the compulsory quality certification required to operate Seveso sites, all our sites hold Quality certificates based on international ISO9001 and we strive to maintain the best quality service in all our relationships and projects. Additional certifications are in place depending on each site, for example ISO 14001.
The following actions are also implemented:
Monitoring of programmes such as HACCP or GMP+, under which some sites have committed to complying with the sector’s regulatory provisions and professional recommendations for its various activities, comparing its practices with best industrial practices and constantly seeking to improve its performance.
All sites handling chemical products have joined the Chemical Distribution Institute–Terminals (CDI-T), a non-profit foundation working to improve safety, quality and The management of industrial sites in the chemicals industry.